Privacy Policy

1. Introduction

Welcome to GrabZWay ("us", "we", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in India.

GrabZWay is a discovery platform that connects customers with verified partners. We do not act as the seller for partner deals completed off-platform.

2. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email, phone number, etc.)
• Account and contact details you provide when registering
• Address and other details you choose to share on the platform
• Device and usage information
• Cookies and tracking technologies data

3. How We Use Your Information

We may use your information for the following purposes:

• To provide and maintain the GrabZWay website and connection tools
• To create and manage your customer or partner account
• To help you discover listings and connect with verified partners
• To communicate with you about the platform, support, or updates
• To improve our website and services
• To comply with legal obligations under Indian laws

Payments and fulfillment for partner deals completed off-platform are handled between you and the partner. GrabZWay does not use your data to process those partner payments unless we later offer an explicit on-platform payment feature and you choose to use it.

4. Data Protection Rights

Under the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have the right to:

• Access your personal data
• Request correction of your personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Third-Party Services

We may employ third-party companies and individuals to facilitate our platform (for example hosting, analytics, or communications). These third parties have access to your personal information only to perform these tasks on our behalf. When you deal with a partner off-platform, that partner's own privacy practices apply to information you share with them directly.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.